Autism Friendly Award
What does being autism-friendly mean?
Every autistic person deserves to feel comfortable in their local community, particularly in retail and public spaces where they can often feel overwhelmed. By providing an autism-friendly service, your organisation will play its part to create a more welcoming environment and make a difference to the lives of autistic people.
Delivered by the National Autistic Society, the Award is founded upon the years of working with autistic people, their families and the communities that serve them. By meeting our standards and achieving our Autism Friendly Award, you will demonstrate to your customers that your organisation offers an industry approved autism-friendly environment.
Our Autism Friendly Award can be adopted by any customer facing organisation, including those working in retail, transport, arts, entertainment and leisure.
Find out more by reading our brochure.
How does the award work?
To obtain the Award, the National Autistic Society will take your organisation through a series of steps, covering key areas including:
The process for achieving the award is:
Sign up online
Work through the workbook provided
Roll-out training (if required)
Submit your online self-assessment form
You receive the award and your certificate
Our awards are aimed to improve the customer experience for autistic people which includes the contact they have with your staff. Size of organisation and employee pricing brackets should only take into consideration the total number of customer facing staff there are within your organisation.
For organisations with 0 - 10 employees.
For organisations with 11 - 50 employees.
For organisations with 51 - 250 employees.
For organisations with 250+ employees
Price: bespoke pricing
For organisations with more than one premises.
Price: bespoke pricing
Making small changes
Even though more than 1 in 100 people in the UK are autistic, many of them and their families still struggle to access essential community spaces, businesses and shops.
There are lots of small changes you can make that make a big difference to autistic people – from customer information to staff awareness. Each venue that achieves the Autism Friendly Award will be helping to make the UK a more autism-friendly place by opening their doors to autistic people and their families.
Small changes can make a massive difference to autistic visitors and just a little understanding can go a long way.
Find out more about our autism friendly guides.